
DP
Over 100 orders and tracking / email is always exactly 1 day early. If the app says the 30th, it arrives on the 29th. Because of this, I’m never home. It happens too consistently to be a bug. Since drivers only get paid for successful hand-to-hand deliveries, this systematic error ensures customers aren't home—saving the company payouts while drivers absorb the unpaid return trips to the depot. Fix your tracking; this looks less like an error and more like a cost-cutting tactic!
CTT-Correios de Portugal, S.A.
June 29, 2026
Hi.
Thank you for your comment.
We are reviewing this issue to improve the experience on the new CTT APP as soon as possible.
CTT Team

Dmitrii Borisov
There's no language support, and they lock the screen, preventing you from using screen translation. Half the website's features are missing, like paying for customs clearance. Payments are terrible, there's no Visa support, and payshop isn't available through the office; it doesn't work. The branch search doesn't work well.
15 people found this review helpful
CTT-Correios de Portugal, S.A.
January 30, 2026
Hi.
Thank you for your comment.
We are reviewing this issue to improve the experience on the new CTT APP as soon as possible.
CTT Team